Whether pharmacies are content with the adoption of the electronic prescription system?

Abstract

Electronic prescription technology has been shown to reduce medical errors. However, there has been a lack of sufficient studies regarding electronic prescriptions in Iran. Therefore, a research study was conducted in 2022 to determine the satisfaction levels of pharmacy employees with the implementation of electronic prescribing. The aim of the study was achieved through a cross-sectional descriptive study, in which a researcher-made questionnaire was used to collect data. The participants were employees of pharmacies that used the electronic prescription system, and 98 questionnaires belonging to the pharmacies were included in the study. The results showed that 60% of the participants believed electronic prescription technology improved prescription medicine, and 84% of the employees found it easy to work with the e-prescription software. However, 81% of the participants believed the software had many problems, and 77% of the respondents had issues with internet speed. Despite these problems, including slow internet speed, software problems, and time wastage, 73% of the respondents were satisfied with the electronic prescription system.