Whether pharmacies are content with the adoption of the electronic prescription system?

Abstract

Electronic prescription technology has been shown to reduce medical errors. However, there has been a lack of sufficient studies regarding electronic prescriptions in Iran. Therefore, a research study was conducted in 2022 to determine the satisfaction levels of pharmacy employees with the implementation of electronic prescribing. The aim of the study was achieved through a cross-sectional descriptive study, in which a researcher-made questionnaire was used to collect data. The participants were employees of pharmacies that used the electronic prescription system, and a total of 85 questionnaires belonging to 30 pharmacies were included in the study. The results showed that 60% of the participants believed electronic prescription technology improved prescription medicine, and 84% of the employees found it easy to work with the e-prescription software. However, 81% of the participants believed the software had many problems, and 77% of the respondents had issues with internet speed. Despite these problems, including slow internet speed, software problems, and time wastage, 73% of the respondents were satisfied with the electronic prescription system.